kbj livePrivacy Policy

Information We Collect on kbj live

We collect your name, email address, phone number, date of birth, and residential address when you register. During account verification (KYC), we ask for government-issued ID and proof of residence—documents we store securely and review to confirm your identity. We also record every transaction: deposits, withdrawals, bets placed, games played, tournament participation, and account changes. This transaction history allows us to reconstruct your account activity, investigate disputes, and comply with regulatory audits.

We collect technical data passively: your IP address, device type, browser type, and pages visited. We use cookies to remember your login state and track your activity across sessions. Analytics data (how long you play, which games you visit, which tournaments you enter) helps us understand user behaviour and improve kbj live. We may also record support interactions (chat transcripts, emails) to handle disputes and train our support team.

How We Use Your Data

We use your data to operate kbj live: verify your account, authenticate your login, process deposits and withdrawals, conduct Know Your Customer (KYC) verification, and resolve disputes. We analyse aggregate data (without identifying individuals) to understand which games are popular, which tournaments attract the most participants, and where users from Jakarta, Surabaya, Bandung, Medan, Semarang, and other cities are encountering friction. We monitor for fraud—detecting patterns like multiple withdrawals to different accounts or rapid account changes that suggest compromise. We also conduct transaction monitoring to comply with anti-money-laundering regulations, flagging unusual activity for manual review.

We do not use your data to profile you for targeted advertising. We do not sell lists of our users to external marketers. We do not use your payment information for purposes beyond processing your requested transactions. We do not combine your data with third-party data to build broader consumer profiles.

Third-Party Data Sharing on kbj live

We share data with payment processors when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. These processors receive your account details and transaction amounts necessary to complete the transfer. We share data with identity-verification partners when we conduct KYC—these partners verify your government ID against official databases. We may disclose data to legal authorities (police, tax agencies, financial regulators) if required by law or if we detect activity that violates our terms or local law. We do not share data with other gaming platforms, betting exchanges, or commercial partners without your explicit consent.

Our servers and databases sit with cloud infrastructure providers. These providers have access to our systems but are contractually bound to keep your data confidential and use it only to provide hosting and backup services. We conduct regular security audits to ensure these providers meet our standards.

Data Security and Cookies

We encrypt your data in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption. We store sensitive data (payment details, government IDs) in restricted environments accessible only to authorised staff. We conduct regular penetration tests and vulnerability assessments. We implement multi-factor authentication for administrative access and monitor our systems 24/7 for intrusions. However, we cannot guarantee absolute security—no system is impenetrable. If a breach occurs despite our precautions, we will notify affected users and cooperate with law enforcement.

We use cookies for three purposes: session management (keeping you logged in), preference storage (remembering your language and theme choice), and analytics (tracking which pages you visit and how long you stay). You can disable cookies in your browser settings, but some kbj live features may not function correctly without them. We do not use cookies to track you across external websites.

• 1
  Encryption in transit and at restSecurity

  Your data is scrambled during transmission and when stored on our servers.

• 2
  Restricted access and loggingControl

  Only authorised staff can access sensitive data; all access is logged and audited.

• 3
  Regular security testingAssurance

  We conduct penetration tests and vulnerability scans to identify weaknesses before attackers do.

• 4
  24/7 intrusion monitoringDetection

  Our systems alert us to suspicious patterns in real time.

Your Rights and Data Retention

You have the right to request a copy of your data. You can ask us to correct inaccurate information (e.g., if your phone number changed). You can request deletion of your account and associated personal data, subject to legal holds—we retain transaction records for anti-money-laundering compliance for a period defined by law. You can opt out of marketing emails at any time. You have the right to know why we hold your data and how we use it; this privacy policy answers those questions, and our support team can provide additional clarification on request.

Our data retention periods follow regulatory requirements. We keep transaction records and KYC documents for a minimum period mandated by anti-money-laundering law. We keep support chat logs and emails for a reasonable period (typically one year) to resolve disputes. Cookies persist for defined periods; session cookies expire when you log out, while preference cookies may persist for months.

Jurisdiction and Policy Changes

We operate kbj live in multiple jurisdictions and respect local data-protection laws. Users located in regions with specific privacy rights (e.g., the European Union's GDPR) have those protections, in addition to the commitments in this policy. Our services are available only where local law permits; users are responsible for verifying compliance with their jurisdiction's regulations before accessing kbj live.

We may update this policy as our platform evolves and regulations change. We will notify registered users of material changes via email. Continued use of kbj live after a policy update constitutes acceptance of the new terms. If you disagree with changes, you can request account closure and data deletion (subject to legal holds).

For data-access requests, corrections, deletions, or privacy concerns, contact our support team through live chat or email. We aim to respond to data requests within a standard timeframe. For detailed guidance on specific topics—account security, payment safety, or data retention—see our FAQ section or visit our Account Security page. You can also review our Terms of Use for information on how we handle your account and transactions.